The COVID-19 outbreak posed many challenges for individuals and businesses worldwide. After the nationwide lockdown and homestay orders, many brick-and-mortar businesses were closed. And those who managed to survive had to go online.
The demand for in-store shopping persisted even as online sales significantly increased for businesses. As a result, people began returning to the marketplaces when the pandemic receded. Because of this, companies believe that creating a physical store or, at the very least, allowing customers to pick up their orders locally is vital.
According to research by the International Council of Shopping Centers, opening a physical store can increase website traffic. The survey clearly states that the average increase in web traffic after opening a new physical store in a given market is 37%. As a result, having a physical store can significantly raise a brand's visibility.
However, if you allow consumers to pay for orders online using PayPal and pick them up later from the store, you need to take a few extra steps to release your funds quickly. To get paid by PayPal for a local store pickup order, you must mark the purchase as complete.
This blog is a guide for marking a local store pickup order as completed and receiving payment via PayPal. Let's get started!
How to get paid faster for your local store pick up orders from PayPal?
Have you set up an option for customers to pick up their online orders at your retail store? If not, you should, without a doubt.
According to Raydiant's The State of BOPIS (Buy Online, Pick Up In-store) Report 2021, 56% of those surveyed have used click-and-collect services six or more times in the last 12 months, with 8.2% of them using it 20+ times.
Not as if BOPIS (Buy Online, Pick Up In-Store) wasn't available before the pandemic. It is just that after the pandemic, it began to pick up pace, and by 2020, it had grown by more than 100%.
While accepting PayPal makes customers 54% more likely to make an online purchase, this doesn't indicate that just accepting PayPal is sufficient. You must mark a local shop pick-up as completed to be paid by PayPal as an online merchant.
Below listed are some steps that you should follow, as stated by our friends at OmegaTheme:
1. Set up the stock pickup option on the checkout page, where customers select their preferred payment method.
2. Now go to Settings > Shipping & delivery in your Shopify admin.
3. Click Manage beside the location you want to enable under Local store pickup order. If you have many locations, select Show more to view each one.
Before choosing a location, you must configure it.
4. Select This location offers nearby pickup.
5. Change the settings under Information at Checkout to match your requirements.
Optional: Enter customer pickup instructions under Order ready for pickup notification.
Note: Any changes required to the email body variable in the Ready for pickup liquid template will be overridden if instructions are added to the Pickup instructions field.
6. Click Save
7. Here is how to receive payment via PayPal for orders that have already been picked up at your nearby store:
Ask customers to sign onto their PayPal accounts to release the funds, find the relevant transaction, and click "Confirm Receipt." You will have to wait 21 days for PayPal to release the funds if they don't.
Go to your ‘Activity’ to modify the order status.
8. Find the transaction you would like to update, then click ‘Get your money’.
9. Please click the button that indicates shipment information is not required if you sold a product and select Product to include tracking information.
Note: After the Product is sold, it is important to add tracking details to PayPal. As a PayPal merchant, there are many benefits of adding order details to PayPal in real-time:
- Customers can easily track their orders which means fewer chargebacks and disputes
- With fewer chargebacks and disputes, you get paid faster
- Adding order tracking details also proves that the order was delivered if a customer raises a complaint or files a chargeback.
We know how challenging it is to manually add order tracking information to PayPal. It’s where you must check out Paypal order tracking app TrackiPal. With the TrackiPal App, you can quickly add order details to PayPal for any order (current or past).
1. Select service or virtual product to check the status of an order if you sold an intangible good or service.
2. Click "Submit".
E-commerce platforms and online businesses have experienced significant growth due to the pandemic. However, this does not imply that brick-and-mortar stores are no longer necessary. E-commerce has become a complementary transaction channel to a traditional brick-and-mortar store and vice versa.
The anxiety of going out and shopping is waning as more and more people get vaccinated. The hybrid model of online and physical stores is here to stay as it offers amazing benefits to retailers and customers.
Customers who pick up their orders from your store might browse other items and purchase them. Hence you increase your average order size by five items or more. You also save on last-mile shipping costs when customers pick up their goods from your store. Contrarily, customers receive their purchases immediately rather than waiting for delivery.
But you must have a streamlined and structured process in place for both you and your consumers when you offer a mix of e-commerce and brick-and-mortar.
The Paypal order tracking app TrackiPal can help with that. The app lets you instantly sync your order details to PayPal so that customers can immediately check their orders' status. The main advantage of doing this is that after your local store pickup order is finished, PayPal will quickly release your payment, which would take longer to do otherwise.
Are you interested in learning more about the Paypal order tracking app TrackiPal and how it can help you grow your online business? If so, click here to set up a free 3-day trial now.